Q. Where do I pay my rent?
A. Mail your check or money order to Rosewood Place, 8500 Pflumm Road., Lenexa, KS 66215-2428, or it may be dropped off at the Manager's office. Rent is due on the first of the month and is considered late after the 5th. After the 5th, a $25.00 late fee will be applied according to the terms of the lease.

Q. How often is the trash collected?
A. Three days a week. All garbage should be placed in bags and tied shut. The trash container is located on the North side of the building.

Q. How many parking spaces do I have?
A. One space. Parking is not assigned. Handicapped designated parking spaces are for the handicapped tenants only.

Q. May I paint my apartment?
A. Yes, but only with the same brand-name paint and color we use in all the apartments in this complex. Please check with the manager before painting anything. If you use the wrong paint, you may end up owing us to re-paint your unit to specifications.

Q. There are bugs in my apartment. What should I do?
A. We recommend you purchase a can of Raid or similar product to treat the interior of your apartment. The exterior of your apartment is treated upon request. If you are experiencing a serious infestation, please submit a Maintenance Request, or call our emergency maintenance number.

Q. Do I need to do any yard work?
A. No, unless you plant flowers in the mulch areas available at some of the units, then you will need to keep that area free of grass and weeds. Other wise, it is necessary to keep outdoor areas clear of anything that will interfere with mowing and trimming. Ample area on your patio is available for flower pots.

Q. I am having a problem with a neighbor. What should I do?
A. Neatly write a note outlining the problem, dates of occurrence, and person(s) involved, be sure to sign and date it before dropping it by the Manager's office. If you prefer, you may mail it to the office. Within 72 hours of receiving the complaint, the manager will investigate the complaint to determine the factual elements and decide the best approach to deal with the grievance. Issues considered as an emergency or life threatening should be addressed to the Police by calling 911.

Q. How often should I change my AC/Furnace filter?
A. Furnace filters will be changed by the management company twice each year. However, for maximum performance, tenants are invited to change their own filters more often if the air or heat is running more frequently due to very hot or cold weather.

Q. Is the complex locally owned?
A. Yes, it is locally owned by Continental Management, Inc. of Topeka. We currently own and manage several properties in Topeka as well as other properties throughout the state of Kansas and some properties in Texas. Local contractors are used as necessary in almost all situations and equipment and supplies are purchased here as much as possible.

Q. Do you provide snow removal?
A. Yes, for the sidewalks, and street.

Q. What is the Community Building used for?
A. The Community Building is for tenants to use to entertain family and guests by putting their event on the calendar with the site manager. A $25.00 refundable deposit is required for usage which will be returned when the facilities are left clean. Money-making ventures, such as in-home parties, etc., are not allowed. Various functions, such as card playing, morning coffees, potluck dinners, etc., will be planned for those who wish to take part. Dates and times will be made available through the newsletter.

Q. Are pets allowed?
A. Yes, with some restrictions. Please click on the 'Pets' link for details.

Q. Is there a safe area to go to for bad storms?
A. Yes, where the storage units are located. These rooms have cement ceilings and walls and are recommended as storm shelters.